Dear Altex
Just wanted to write a note to say how thrilled we are with our new Bi-folds and Windows.
From start to finish the service has been second to none and its clear how much providing a good service means to the team with such great workmanship and attention to detail. Martin has been fantastic as before helping my dad with all the technicals and questions, Grant and Paul for spot on measuring and advice. And fitters Will and John for their care and attention to detail, they went above and beyond to make them look fantastic, it really felt like they cared. So very polite, punctual and respectful of our needs.
So nice to meet all the Altex family, what a great team. Keep up the good work!!
Mr & Mrs Bartlett -Great Notley
I could not be more pleased with my new windows, they look fantastic. I thought that the service I received throughout has been outstanding. The sales and design team were excellent; I was very impressed with the fitters. They were always polite, clean, tidy and did a very professional job.
For the first time I have met a company where the customer really does come first. Thank you, I will do my best to recommend as often as I can.
David Streames - Westcliff-on-Sea
If I had to mark this job out of 10, I will give a 20. I am over the moon with it and cannot thank you enough. Your fitter was excellent, clean, tidy and very well mannered. Thank you very much.
Kelly Williamson - Rayleigh
A good job well done. The fitters were considerate, pleasant and did an excellent job cleaning up afterwards as well. Product quality as well as workmanship is excellent.
Alan J Whale - Leigh-on-Sea
I was very pleased with the work completed and by your nice, polite staff. They were prompt and really careful and left everywhere very neat and tidy. As a senior citizen, I was grateful.
Mrs White - Westcliff-on-Sea
When we came to your premises to book the order we were impressed with everyone’s attention from the sales, to manager to the receptionist. Your fitter came today before time, completed a most satisfactory installation and left everything in a clean condition. We are planning to have another window replaced and will hire you again, no need to look further then you.
W H Matthews - Hockley
Sales are no nonsense, genuine and realistic. The fitters was informative and helpful, both polite and concentrated on the job, would recommend Altex to others.
Mr & Mrs Fargeot - Brentwood
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